🔄 Return & Refund Policy (English)

1. Eligibility for Returns

• Returns are accepted within 7 days of receiving your order.

• Only items with quality issues (e.g., defects, wrong item received) are eligible for return.

• Customized jerseys (e.g., with name/number printing or special customization) are non-refundable and non-returnable, unless they arrive damaged or incorrect.

2. Return Conditions

• Items must be unused, unwashed, and in original packaging with all tags attached.

• Proof of purchase (order confirmation or receipt) is required.

3. Return Process

1. Contact us via email support@[yourdomain].com with your order number and reason for return.

2. Our customer service team will confirm eligibility and provide return instructions.

3. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

4. Refunds

• Approved refunds will be processed within 3-7 business days to your original payment method.

• Please note: Processing times may vary depending on your bank or payment provider.

5. Shipping Costs for Returns

• Customers are responsible for return shipping costs, except in cases of wrong or defective items.

• Shipping costs are non-refundable.

6. Exchanges

• Exchanges are only available for defective or incorrect items.

• For size or preference changes, please place a new order.